FAQ

1

Do you still have a storefront in Galveston, TX?

         Sadly, no. We lost the storefront in 2008 to Hurricane Ike. We are currently serving the public only as a web based shop and at quilt shows such as International Quilt Festival in the Fall and the Paducah Quilt Show in the Spring.

       Unless requested by the customer to do otherwise, we will ship your items to you via the US Postal Service.  When possible, we'll use Priority Flat Rate boxes for shipping.  

What method do you use for shipping?

             After trying many times to reopen Quilts by the Bay as a storefront, God has made it pretty obvious that it's not meant to be. We miss seeing all of our customers so very much, but at this time it seems serving them through a website is our only option.

2

Will you be opening another storefront?

             The pattern is not included in the price of the fabric kit unless it is specified that it is.  We sell the patterns separately because many quilters already have the pattern and are looking for the fabric only.

3

Do the fabric kits include the patterns?

       Shipping charges are automatically estimated online.  

If multiples of items are ordered, often the shipping prices will show higher than they should be. If this happens, I will refund the extra back to you through PayPal.  If you have any questions about your shipping you can email me at qbtb@earthlinknet before placing your order.  

Why does my shipping seem so high?

          Shipping & Handling includes postage, shipping supplies,  and insurance when it applies. 

What is included in the S&H charges?

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